FREE STANDARD DELIVERY AUSTRALIA WIDE

Shipping and Delivery

SHIPPING OPTIONS

Shipping options will be automatically displayed at the checkout.
Shipping options vary depending on total order weight; available options will display depending on your total order weight.

Free Standard Delivery:
Free standard delivery is available for all orders to Australian delivery addresses using Australia Post eparcel. For estimated delivery times, see Standard Delivery Times below.

Express Delivery / Next Business Day:
*Next business day to areas in the Australia Post Network
1 kilogram or less: $9.00* This option is currently only available for order weight total of 1 kilogram or less (1 kilogram, 500g & 200 gram tubs). This shipping option will only be displayed for orders of 1kg or less. For larger tub sizes this option will not be displayed.
2 kilograms $14.00* This option is currently only available for order weight total of 1.1-2 kilograms (e.g. 2x 1 kilogram tubs). For larger tub sizes this option will not be displayed.

Shipping rates will be automatically reflected in your shopping cart at checkout.
Mirrabooka Reward points cannot be used to pay for shipping.

SAME DAY SHIPPING BEFORE 12PM AEDT

All finalised orders placed on our Mirrabooka Online Store before 12pm AEDT (Australian Eastern Daylight Time) will be dispatched on the same day. Orders received after 12pm will be dispatched the following business day. Finalised orders received on weekends and public holidays will be shipped on the next business day. Orders with Direct Bank Transfer payments are finalised when payment has been received by Mirrabooka Protein.

SHIPPING PARTNERS

All orders placed on our Mirrabooka Online Store are shipped using our trusted shipping partners. The method selected for your delivery is based on your location and order size.


 

STANDARD DELIVERY TIMES

The following delivery times are provided by Australia Post and are generally accurate. However, Mirrabooka accepts no liability for any delays in delivery that may occur. Delivery times may take take longer to regional or remote rural areas, or during times of disaster.

STATE DELIVERY TIME
VIC 1-4 business days
NSW 2-6 business days
QLD 3-7 business days
WA 5-7 business days
SA 2-4 business days
TAS 2-4 business days
ACT 2-4 business days
NT 4-7 business days

ORDER TRACKING

All orders placed on our Mirrabooka Online Store are assigned a tracking number by the relevant courier company, so all deliveries can be tracked online. Mirrabooka utilises Australia Post eParcel Services and Star Track Express Courier Services to deliver your order anywhere in Australia. Our Mirrabooka Online Store is able to deliver orders to PO Boxes and Parcel Lockers.
After your order has been shipped, you will receive a shipment email with your tracking number and details of how to track your order online. Most orders can take up to 3 to 5 days from order shipment to deliver to most locations in Australia, however this may be impacted during busy or holiday periods. For Australia Post eParcel deliveries, you will receive several shipment notifications advising you of the status of your delivery including when your order has been dispatched, when your order is in transit, when your order is out for delivery and when your order has been delivered.

PROOF OF DELIVERY

Most Mirrabooka deliveries require a signature (and the receiving persons name) as proof of delivery.
Proof of delivery is guarantee that the delivery had been made in full in good condition. Please provide a delivery address where you, or a trusted person can accept your order delivery and sign on your behalf during daylight hours on a weekday.

CUSTOMER CARE: SHIPPING

Our Customer Care team is here to assist with any shipping related enquiries.
If you have any questions about your order, feel free to contact our Customer Care team by email at orders@mirrabookaprotein.com and you will be contacted by one of our team members shortly