FREE STANDARD DELIVERY AUSTRALIA WIDE

Terms and Conditions

GENERAL

This page tells you the terms and conditions which we (Mirrabooka Protein) supply any of the products listed on our website (www.mirrabookaprotein.com). Please read these terms and conditions carefully before purchasing any of our products from this website. You should understand that by purchasing any products from this website, you agree to be bound to these terms and conditions.

RETURNS POLICY

Our Returns Policy includes the rights you have under Australian Consumer Law. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where a failure does not amount to a major failure, we are entitled to choose between providing you with a repair, replacement or refund. Compensation is limited to the purchase price paid for your order. To obtain compensation, you would need to provide documentary evidence of the loss or damage suffered, and documentary evidence that such loss or damage was a reasonably foreseeable consequence of a failure by Mirrabooka Protein to comply with a consumer guarantee under the Australian Consumer Law. Such evidence may include photographs, statutory declarations, receipts or reports (e.g. from your doctor), depending on the loss or damage. Your rights to a remedy under the Australian Consumer Law are not limited by a defined time. Mirrabooka does not cover the cost of return shipping.

Please email us at customercare@mirrabookaprotein.com for any returns related enquiry.

CANCELLATIONS

We reserve the right to cancel orders for any reason. We will notify you if this is the case and return any payment that has been made. We will typically refund any money received from you using the same method that you used to pay for the product.

FORMULATED SUPPLEMENTARY SPORTS FOOD

Not to be consumed as a sole source of nutrition. For best results use in conjunction with regular exercise and a balanced diet. Not suitable for children under 15 years or pregnant women. Check with your dietician. Contains milk and dairy products.

AMENDMENTS TO TERMS & CONDITIONS

We reserve the right to amend these terms and conditions at any time. Continued use and ordering from this website constitutes acceptance of the updated terms and conditions.

CUSTOMER CARE POLICY

Mirrabooka is committed to providing excellent customer service. We will do our best to assist and resolve any issues that may arise with your customer order of Mirrabooka Protein. We also like to receive positive feedback and constructive criticism. If you have an issue with your product or order, please contact our Customer Care team to give us the opportunity to assist you before leaving a negative review. Please contact our Customer Care team by email at customercare@mirrabookaprotein.com